FAQ
Basics
- What Kind of Engines And Transmission do we sell?
We sell all kinds of used engines and transmission. Standards and automatic ones
- Are all engines and transmissions tested for quality?
Yes. All our engines and transmission are tested by our certified auto-mobile experts. For any kind of leakage and any kind of damage.
- Do engines and transmissions come with any warranty?
All engines and transmissions come with 1 year of leakage warranty. Warranty will be void if any physical damage will be found after the usage of the engine or transmission. We do not provide any warranty support for any physically damaged product.
Payment Section
- What are the payment methods?
We accept money orders, checks, direct money transfer, western union and ach transactions.
- Do we offer a refund/replacement?
If a product has performance issues or has any leakage issues then we offer replacement with no questions. We do not offer any refund in any cases.
- Can I pay with Visa/Mastercard?
We do apologize. At this moment we are not offering card payments. But we will update you once we have that.
Delivery
- I have not received any shipment yet and I have sent payment check.
We do not send shipments until the payment has not been cleared successfully. Once the payment is done, we make the shipment and send the tracking number to our customers on their registered email address.
- It has been more than a week. I have not received my part. To whom can I call?
Our delivery takes 10-15 business working days. And we request our customer to have patience until then. If it is more than 15 business working days, then feel free to contact us via our contact us page or write us an email at info@usedenginesandtransmission.com along with your details.
Support
- I tried to call customer support number many times but did not get any response.
Our phone numbers are working Monday To Saturday, 10:00 AM To 6:00 PM. We request you to kindly call us during working hours.
- What is the brand of car for which we sell engines and transmissions?
Usually we do sell all major car brand engines and transmission. However, if your preferred car brand is not mentioned in the list then please get in touch via our contact us page and let us know. We will work on that for you.
Quality
- I have received a malfunctioned product. What should I do?
In such cases we recommend you to get in touch as soon as possible so that we can replace it for you. You can either get in touch with us via our contact us page or by sending us an email at info@usedenginesandtransmission.com
- I want to buy an engine or transmission but have some questions about the product. What should I do?
Our auto-mobile experts are always ready to help you with any question you could have. For any question or query regarding the product, feel free to write to us. Helping our clients is our first priority